Privacy Policy of Unicorn Platform

General

We’re Batna Labs — a boutique agency helping early-stage startups book qualified sales calls using AI-powered outbound systems. We prioritize transparency and data protection for both our clients and prospects.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

We can irrevocably erase all your personal data if you request us to do that.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us by email: dpo@batnalabs.com

What information we collect

When you visit our website or engage with us, we may collect:

Contact information — name, email, company name (via forms)

Usage data — via analytics (e.g., page views, browser type, country)

Client communication — if you contact us or book a discovery call

Lead info (from clients) — if we run campaigns on your behalf (see Section 6)

We do not collect payment information directly on our website.

Cookie Policy

Cookies are small text files sent by the server to the user's device. Cookies perform many functions, for example, they allow to save the settings made by the user, allow the user to move between pages after signing in and, on the whole, make working on a website easier. Here's how we are using cookie files:

а) Identification — cookie files allow website providers to recognise your advice and your Account so they don't have to request your login details and password every time you go to another page;

b) Analytics — cookie files allow us to obtain information about the viewing how many times this or that page was viewed.

The user has the right to set the browser to refuse cookies but this will substantially limit their ability to the Platform.

How We Store and Protect Data

We take data security seriously and use industry-standard tools to protect your information. Access to data is limited to our team and is used only for operational purposes.

Client Campaign Data

If you are a client, you may provide us with lists of leads or authorize us to enrich or contact prospects on your behalf.

You are responsible for the legality of the data you share.

We act as a data processor, not a controller, for client lead data.

We do not sell, share, or repurpose this data outside the scope of your project

How We Store and Protect Data

We may use third-party tools to manage email campaigns, analytics, and CRM. These providers may process data under their own privacy policies and are selected based on their GDPR and CCPA compliance.

Your Rights

You have the right to:

Access your data

Request corrections or deletion

Opt out of communications

To exercise your rights, contact us at dpo@batnalabs.com.

Changes to This Policy

We may update this policy from time to time. The current version will always be available at https://www.batnalabs.com/privacy

Contact Us

Questions? Reach out to: 📧 help@batnalabs.com